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Privacy policy

Privacy Policy

Last updated: 01/05/2026

This Privacy Policy describes how Lovvi Pop (“Lovvi Pop”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website, place an order, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

SECTION 1 - PERSONAL INFORMATION WE COLLECT

Depending on how you interact with Lovvi Pop, we may collect the following categories of personal information:

Information You Provide Directly

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Account details

  • Messages sent to customer support

Order Information

  • Products purchased

  • Cart activity

  • Wishlist activity

  • Order history

  • Returns or refund requests

  • Shipping preferences

Payment Information

Payments are processed securely by authorized third-party payment providers. We do not store your full credit card or payment card details on our servers.

Device and Usage Information

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website activity

  • Pages viewed

  • Referral source

  • Cookies and similar technologies

SECTION 2 - HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

  • To process and fulfill your orders

  • To arrange shipping and delivery

  • To provide customer support

  • To send order confirmations and updates

  • To improve our website and shopping experience

  • To personalize content and recommendations

  • To detect fraud, abuse, or unauthorized activity

  • To comply with legal and regulatory obligations

  • To maintain internal records and business operations

We do not sell your personal information to third parties.

SECTION 3 - SHOPIFY PLATFORM

Lovvi Pop is powered by Shopify. Shopify provides the e-commerce platform that allows us to sell products and services to you.

Information you submit through our website may be processed by Shopify in accordance with Shopify’s own privacy practices.

For more information, please review Shopify’s Privacy Policy.

SECTION 4 - PAYMENTS

All payments are securely handled by trusted third-party payment providers.

These providers may collect, process, and store payment-related information in accordance with their own privacy policies and security standards.

Lovvi Pop does not directly store complete card details or sensitive payment credentials.

SECTION 5 - THIRD-PARTY SERVICES

We may share necessary information with trusted third-party service providers only where required to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Shopify apps and integrations

  • Analytics providers

  • Fraud prevention services

  • Customer support tools

These providers receive only the information necessary to perform their functions.

SECTION 6 - COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality and analyze traffic.

Cookies may be used to:

  • Remember cart contents

  • Save preferences

  • Improve website performance

  • Measure marketing effectiveness

  • Understand visitor behavior

You may disable cookies through your browser settings. Please note that certain features of the website may not function properly if cookies are disabled.

SECTION 7 - DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer service

  • Maintain records

  • Meet tax, accounting, and legal obligations

  • Resolve disputes

  • Enforce our agreements

SECTION 8 - DATA SECURITY

We take reasonable administrative, technical, and organizational measures to protect your personal information.

However, no online system or method of transmission can be guaranteed to be completely secure. Use of our website is at your own risk.

SECTION 9 - INTERNATIONAL DATA TRANSFERS

Lovvi Pop operates from the Republic of Korea. Your information may be processed, transferred, or stored in South Korea or in other countries where our service providers operate.

By using our website, you understand that privacy laws in those jurisdictions may differ from those in your country of residence.

SECTION 10 - YOUR RIGHTS

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of your data

  • Restriction of processing

  • Withdrawal of consent where applicable

To exercise any of these rights, please contact us using the details below.

SECTION 11 - CHILDREN'S PRIVACY

Our website is not intended for children without parental supervision.

We do not knowingly collect personal information from children in violation of applicable laws.

SECTION 12 - CHANGES TO THIS PRIVACY POLICY

Lovvi Pop reserves the right to update, revise, or modify this Privacy Policy at any time.

Any changes will become effective upon posting the updated version on this page.

Your continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.

SECTION 13 - CONTACT INFORMATION

Questions about this Privacy Policy should be sent to us at lovvipop@gmail.com.

Our contact information is provided below:

Lovvi Pop
lovvipop@gmail.com
5F, 43, Toegye-ro 56-gil, Jung-gu, Seoul 04615, Republic of Korea